One Unified AI Platform
For Every Support Need
The Future of Support Has Arrived
💡 Pay Only for What You Use — with Unlimited Users
The Challenge
Too Many Tools. Too Much Complexity. Too Little Efficiency.
Support systems have grown into disconnected silos
Managing multiple tools increases cost, friction, and confusion
IT teams are overburdened maintaining fragmented support platforms
OPEX continues to rise while efficiency lags behind
Reimagine Support — AI at the Core
Cortexa Pro AI is a lightweight, intelligent layer that sits on top of your existing IT environment
Learns from your systems, knowledge bases, and interactions
Works with minimal integration — no disruption, no overhaul
Accelerates outcomes from Day 1 through contextual AI intelligence
Hosted as a secure, compliant, SaaS platform — always current, always scalable
"Plug in. Train. Transform." — That's all it takes.
Three Powerful Support Solutions in One
Unified intelligence across all your support needs
Customer Support Reimagined
Omni-Channel, Industry-Smart, Always-On
- 🌐 Omni-channel: Chat, Voice, Email, WhatsApp, Web
- 💬 Sentiment analysis & contextual awareness
- 🧭 Industry-ready: Telecom | BFSI | Utilities | Services
- ⚙️ Rapid deployment — minimal configuration
Enterprise Software Support
Deep Enterprise Intelligence. Out-of-the-box Integrations.
- Seamless ERP, CRM, ITSM connectivity
- No disruption to existing workflows
- Connects with leading enterprise systems
- Read-only data feeds for security
Internal Automation Support
Empower Every Function with AI Efficiency
- HR: Policy FAQs, leave, onboarding, payroll
- IT: Incident, change, problem management
- Admin: Logistics, facilities, travel requests
- Legal: Document tracking, approval workflows
How It Works
Lightweight Integration. Context-Aware AI. Hassle-Free Deployment.
1️⃣ Input Sources
- • ERP, CRM, ITSM, HRMS via APIs
- • Internal knowledge bases & FAQs
- • OEM knowledge repositories
- • Teams, Slack, Email, Chat, Voice
- • No data migration needed
2️⃣ Cortexa AI Core
- • Natural language understanding
- • Context-aware responses
- • Multi-system intelligence
- • Continuous learning
- • Secure processing
3️⃣ Hassle-Free SaaS
- • Live in days, not months
- • SOC 2, ISO 27001, GDPR ready
- • Zero architectural disruption
- • Managed service model
- • No IT maintenance burden
"Not one more system — just a smarter layer on top of yours."
Optimize Your OPEX with AI
Smarter Support. Leaner Operations. Zero IT Overhead.
45% Cost Reduction
Up to 45% reduction in operational costs
No Complexity
No complex integrations or infrastructure upgrades
Usage-Based Pricing
Pay only for what you use with unlimited users
Fast Deployment
Go live in weeks, not months — faster time-to-value
Enterprise Security
Data stays secure within your enterprise boundary
Zero IT Burden
Managed service with no maintenance overhead
Deliver more with less — no new burden on your IT landscape
Transform Your Support Ecosystem
Simplify. Unify. Amplify — with Cortexa Pro AI